Analytics Readiness Assessment:

Is Your Company Ready for Service Delivery Analytics?

 

• Gauge your organizations readiness to deploy a Service Delivery analytics initiative

• Identify areas of growth and enhancement within the business

  • Review internal processes, policies and technology capabilities
  • Measure human resource skill set capabilities needed and existing
  • Identify the data and information sources required and available, governance and mitigation factors
  • Gather use cases and overall business case for the initiative

• Develop an effective strategy for moving forward

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